FAQ

Default solution folder, feel free to edit or delete it.

How to reactivate my library on a new machine
You can perform the steps below in order to activate your product(s) on your new computer:  - Open iLok License Manager on your new computer - Sign in to ...
Thu, 1 May, 2025 at 9:55 AM
Message "A JavaScript error occured" when installing a soundbank
Instead of using the installer, AcousticSamples libraries can be downloaded as RAR files from the page Downloads/Serials on your AcousticSamples account. ...
Mon, 5 May, 2025 at 11:56 AM
I have a RAR file after downloading my soundbank, what do I do with it?
You can extract the RAR file with WinRar (Windows) or The Unarchiver (Mac) You will get a UFS file that you can put in the following default locations:...
Tue, 15 Apr, 2025 at 12:53 PM
I end up with an UFS file, what is it?
UFS is the soundbank format compatible with UVI Workstation, it is a container that contains the samples, the scripts, images and all of the soundbank's...
Tue, 15 Apr, 2025 at 12:52 PM
I cannot find my soundbank in UVI Workstation
You probably need to check your search path settings in UVI Workstation's prefences as detailed in this UVI article.
Thu, 1 May, 2025 at 10:08 AM
UVI Workstation Does not Show up in my DAW
You can refer to this article from our friends at UVI: My UVI Product Does not Show up in my DAW
Tue, 15 Apr, 2025 at 3:10 PM
Can I run AcousticSamples soundbanks in 32bits?
No, UVI Workstation is only available in 64-bit since the release of version 3.
Tue, 15 Apr, 2025 at 3:04 PM
I get no sound in UVI Workstation
You can refer to the following article: MIDI not Triggering Sound in UVI Workstation
Tue, 15 Apr, 2025 at 3:03 PM
How to Save my instruments
Some of our instruments feature a preset menu available in their interface, from which you can save and load your custom instruments. For the instrum...
Tue, 29 Apr, 2025 at 11:01 AM
How to Check the Integrity of my Soundbank
Launch UVI Workstation then follow these steps to check if your soundbank is valid: - Open the Browser and make sure to select the Files browser (not th...
Tue, 15 Apr, 2025 at 2:53 PM