FAQ
Default solution folder, feel free to edit or delete it.
Tag Library is a UVI item that is necessary for some of UVI Workstation 4's new features. These features do not apply to AcousticSamples instruments...
Tue, 29 Apr, 2025 at 10:37 AM
We accept all major credit cards as well as Paypal, ApplePay and GooglePay. Your payment information is not stored on our servers and is processed di...
Thu, 1 May, 2025 at 10:16 AM
Sure, you can make your purchase from your own AcousticSamples account then you will receive by email a serial number that you can offer to someone. ...
Thu, 1 May, 2025 at 10:20 AM
You can find the manual for each instrument at the top of their respective product page (pdf icon left to the price).
Tue, 15 Apr, 2025 at 3:12 PM
You can print an invoice for each of your orders from your AcousticSamples account in the Order History section. https://www.acousticsamples.net/order
Tue, 15 Apr, 2025 at 3:12 PM
You can upgrade your soundbanks to the UVI format from this page, the upgrade fee is 20€/25$ per soundbank. As we process these upgrade orders manually ...
Tue, 15 Apr, 2025 at 2:44 PM
Any AcousticSamples product registered after March 25, 2014 includes a license with 3 activations. This means you can activate the license on up to 3 l...
Tue, 15 Apr, 2025 at 2:58 PM
We do allow license transfers between users, with certain exceptions stated below. Requests must be made using the Transfer License feature in iLok Lice...
Tue, 15 Apr, 2025 at 3:02 PM
AcousticSamples soundbanks (.ufs files) can be stored anywhere on your computer, including system disks, internal, or external drives. For more informat...
Tue, 15 Apr, 2025 at 2:49 PM
You can perform the steps below in order to activate your product(s) on your new computer: - Open iLok License Manager on your new computer - Sign in to ...
Thu, 1 May, 2025 at 9:55 AM